Mar 8, 2023 | Article

Electronic permit to work safety software is an important tool for mining and industrial organisations looking to ensure the safety of their employees and contractors. However, like any software, it requires proper training for end-users to use it effectively. In this article, we will explore how to train end-users to use safety software like IntelliPERMIT effectively.

Start with an Overview

The first step in training end-users  is to provide an overview of safety standards and procedures at the site. The introduction should cover the following points:

  • What are the safety standards and procedures relevant to permit to work?
  • What is IntelliPERMIT and why is it important?
  • How does IntelliPERMIT work?
  • What are the benefits of using IntelliPERMIT?

Provide Hands-on Training

Once users have a basic understanding of the software, it’s time to provide hands-on training. This can be done in a few ways:

  • Workshops: Conducting workshops can help end-users learn how to use IntelliPERMIT effectively. This can be done either online or in-person, depending on the organisation’s preferences.
  • E-learning: E-learning provides learners with the flexibility to study at their own pace and in their own time, which can be especially beneficial for individuals with busy schedules or geographic limitations. Additionally, e-learning can offer a wider variety of educational resources and multimedia content, making the learning experience more engaging and dynamic.
  • Live demonstrations: Conducting live demonstrations of the software can help users see how it works in action. This can be particularly effective for users who are visual learners.
  • Practice sessions: Providing users with practice sessions can help them get comfortable using the software. This can be done in a safe, controlled environment, allowing them to learn at their own pace.

Emphasise the Importance of Accuracy

One of the most critical aspects of using a system like  IntelliPERMIT is ensuring accuracy of the information captured. While the system has built in checks, it is still important to emphasise that safety is ultimately the responsibility of people, not computers.  Emphasising the importance of accuracy during training can help users understand the consequences of inaccurate data.  Good safety practice requires people to stop and think before rushing ahead.

Address Common Challenges

During training, it’s essential to address common challenges that users may face when using software. Some of the most common challenges include:

  • Forgetting login details
  • Difficulty navigating the software
  • Forgetting to update and sign-off permits
  • Difficulty understanding the permit approval process

By addressing these challenges during training, users will be better equipped to overcome them when using the software in their day-to-day work.

Provide Ongoing Support

Finally, it’s essential to provide ongoing support to users using safety software. This can include:

  • Regular check-ins to ensure people are using the software correctly
  • Using the built in audit reports to identify common problem areas
  • Providing additional training as needed
  • Addressing any issues that arise promptly



In conclusion, training users to use safety software like IntelliPERMIT effectively is essential for ensuring the safety of employees and contractors in mining and industrial organisations. By providing an introduction to the software, hands-on training, emphasising data accuracy, addressing common challenges, and providing ongoing support, organisations can ensure that users are working with the software effectively.

This will not only increase safety but also improve efficiency, making it a win-win for everyone involved.

For more information

Adapt IT Manufacturing provides digital solutions that enhance safety performance and operational excellence to help industrial companies achieve more.

For more information on how to implement digital risk assessment solutions and permit to work, please get in touch with the team at Adapt IT Manufacturing.

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