Record concerns and manage the follow up
Plant operators need to ensure that the plant is operating as intended and that all potential issues are attended to proactively. In this context “operating concerns” are potential issues that cannot be attended to immediately and need to be assigned to another team (for example engineering, maintenance or quality control etc.). If left unattended, these issues might escalate and affect production, cost, safety, quality or any other business-critical parameter.
OpSUITE Operating Concerns is a simple to use digital system that manages the recording of concerns and the allocation of responsibility, acknowledgement and follow-up. The result is to ensure that all issues or potential issues on the plant are proactively attended to before they affect performance.
Control Room Solutions
Record operating concerns
Individuals can easily record a concern in the system.
Track and follow up
Follow up actions are assigned to the responsible party and tracked in an easy-to-use visual system.
Encourage a culture of excellence
Operators and other team members can identify areas of potential improvement and be assured of adequate follow-up and feedback.
OpSUITE Operating Concerns are visible to all relevant people and can be assigned or transferred to team members in the relevant departments in a single system.
Operating concerns are easy to capture and follow up in a user-friendly system designed for typical plant environments.
People working on the plant are often in the best position to observe any production or operations related issues or potential issues that could escalate if unattended. These fall outside the routine shift reporting and usually have to be attended to by different departments such as engineering, maintenance, quality control, etc. These concerns need to be correctly tracked and feedback provided to ensure that they don’t escalate. Companies that try to manage this requirement with ad-hoc solutions like spreadsheets or shared e-mail accounts soon realise the need for a more robust solution.
OpSUITE Operating Concerns is a digital system to manage the recording of concerns and the allocation of responsibility, acknowledgement and follow-up.
The result is to ensure that all issues or potential issues on the plant are proactively attended to before they affect performance.
- Actions can be assigned to individuals or groups and acknowledged.
- Progress can be tracked against each item,
- Improved visibility and awareness by personnel on shift.
- Be proactive and enhance performance.